Terms and Conditions
Last updated: [07/09/2025]
1. No Refunds or Exchanges
Due to the personalised nature of registration numbers:
- We do not offer refunds, returns, or exchanges once an order has been placed and confirmed. Number plates are a bespoke product, custom-made to your specific registration. As such, they are exempt from cancellation rights under UK consumer law, which applies to personalized or made-to-order items. The will only accept a return that is deemed defective or damaged in transit.
2. Customer Responsibility
It is the responsibility of the customer to:
- Ensure the registration number is correctly typed in the registration box provided before confirming the order.
- Comply with DVLA regulations and any legal requirements related to the registration number’s use.
3. Faulty or Incorrect Orders
In the unlikely event that the registration number plate received is not as described or an error occurs on our part, we will work with you to rectify the issue. This may include a correction or replacement where applicable. This does not apply to customer errors or change of mind.
4. Acceptance of Terms
By completing a purchase on our website, you confirm your understanding and acceptance of these terms and conditions.
5. Products and Services
All products and services are subject to availability. We reserve the right to discontinue any product at any time.
6. Pricing and Payment
All prices are subject to change without notice. Payment must be received in full before products are shipped.
7. Shipping and Delivery
We will make every effort to deliver products in a timely manner, but delivery times are estimates only.
8. Returns and Refunds
Please refer to our return policy for information about returns and refunds.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information about how we collect and use your data.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us.